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UPDATED 3/30/2020, 5:15 P.m.

COVID-19 Community Update

To our valued citizens and stakeholders,

We sincerely hope that this message finds you and your family safe and well during the COVID-19 event. You will find in the first section of today’s update some of the latest information and measured adjustments we are continuing to make for the safety and wellbeing of our family — our SLV owners and our team members. We have an amazing family here, and we will prevail stronger than ever through this unprecedented time by “doubling-down” on our care for one another. In this spirit of looking out for one another, we ask for your help and most strongly encourage you and any visiting family/friends who may be visiting from “hot zones” — or have other reasons to believe you may have been exposed to COVID-19 — to self-isolate to limit the potential of spreading the virus to others.

According to the latest information from the South Carolina Department of Health and Environmental Control (SCDHEC), there are no cases in McCormick County as of March 30th at 4 p.m. That’s great news for our local area, but we must remain vigilant. Let’s all continue to work together to help limit the number of cases in our area.

As a reminder of CDC recommendations: If you’re feeling ill – stay home. If you are under CDC watch for any reason – stay home until you’ve been cleared.

Recreation Center Services

As of Monday, 3/30/2020, these additional measures were implemented by our Recreation Center Team:

  • All indoor areas of the Recreation Center will remain closed until further notice.

  • The Library Book Room at the Recreation Center will close to users on Wednesday, April 1, 2020.

  • We are working on the logistics of offering safe outdoor programming while adhering to Governmental and CDC social distancing guidelines. More information will follow.
     
  • We encourage all people coming to the Recreation Center to use the automatic door push button to open the doors to the lobby area.
     
  • In keeping with the Governmental and CDC social distancing guidelines through April 30, we regret that we will not be offering our Spring Bocce League. We hope you will join us in the Fall.

These measures put in place on Tuesday, 3/24/2020 are also still in effect:

  • Fitness Room, Bowling Alley & Meeting Rooms Closed:  This latest phase of operational adjustments includes the closure of meeting rooms, the fitness room and bowling alley.

  • Bowling Leagues:  Bowling league organizers have been informed and the collective decision is to cancel the remainder of the leagues.

  • Water, Ice & Coffee Service:  The complimentary coffee for RC users provided by the large dispensers has been discontinued at this time.  The water and ice coolers for the tennis courts have also been discontinued for obvious reasons.  Please be prepared to bring your own water and ice.  There are also outdoor drinking fountains by restrooms at the outdoor pool and on courts 3 & 4.

  • Outdoor Activities Open:  All outdoor activities – such as tennis, pickleball, small group bocce (not league play at this time) and other activities remain open and available.  Users of these services will also continue to have after-hours access.

  • New Outdoor Programing:  The RC team is currently planning for a series of outdoor classes that will be announced in future messages.  They are also planning “pop-up” activities like meeting up for walks in SLV and other activities that allow for healthy exercise, while also practicing social distancing recommendations.

Golf Operations

All golf marketing programs to encourage outside play were suspended at the start of the COVID-19 event and at the postponement of The Masters. We are naturally seeing diminished outside play on the golf courses as a result.

As of Friday, 3/27/2020, these additional measures were implemented by our Golf Services Team:

  • Entering GHIN Scores: We have removed the iPad for entering scores in the GHIN handicap system. We encourage all members to enter your scores in the GHIN app on on your smartphone or on the GHIN website on your personal computer.

  • Golf Cart Keys: We ask golfers to leave the key in the cart when returning it to the cart barn. This will allow the key to get disinfected with cart washing and will prevent golfers from having to pick up keys from the basket in the shop.

  • Easy Check-In for Annual Members: Annual members may check in for their round by simply waving at pro-shop staff and letting us know they have arrived.

  • Limit Personal Contact by Using Member Charge: Member charge transactions at the shop can be served over the phone or by email.

  • Credit Card Use: For those without Member Charge account, we will begin asking golfers to leave their credit card on file for charges when they book a round so they are able to limit their time in the golf shop.

  • Limit of Two (2) People in Golf Shops:  Please arrive early in order to limit number on golf shop at any given time to two (2) people or less.

  • Disinfecting Efforts: The Pro Shop staff continue to frequently clean and disinfect all common areas and restroom surfaces as well as golf carts.

  • Please Continue to Remove Trash and Personal Items from Carts: We ask that all who use SLV carts remove trash and personal items from the cart when before returning the cart.

  • Golf Cart Arrangement: We are lining up carts for initial use with larger separation.

  • Social Distancing: We encourage all members to practice social distancing on the putting greens and the courses and around the clubhouse with the recommended spacing per CDC guidelines.

All previously implemented preventive measures and adjustments are also still in place:

  • Sand Bottles: All sand bottles have been removed from SLV golf carts until further notice.

  • Practice Ranges Closed: We are temporarily suspending range ball service at both courses. As with all measures, we will re-evaluate as information is updated and conditions change.

  • Pencils: We are asking everyone to bring their own pencils. Pencils will be provided to those who need them, however these should be considered “single-use” and discarded at the end of the round.

  • Items in Carts: We are asking all members to pull together and help the cause by emptying carts at the end of your round. Please discard all trash, pencils, scorecards, etc. when you return the cart. This will help minimize exposure and allow the cart staff to focus on the very serious task of disinfecting the golf cart surfaces.

  • Please Leave Doors Open:  Doors on the golf shops and on-course restrooms will be propped open to limit the touching of doorknobs/handles.

  • Carts per Group Restriction Lifted:  We have removed the “two carts per group” restriction.  We encourage members from different households to not ride together.  We encourage the use of personal carts whenever possible, and players in the group without personal carts will be able to use an SLV cart.

  • Please Bring Your Own Water Bottle:  We are removing the water coolers from the course.  The water and ice dispenser will still be available, but we encourage disinfecting prior to and after use.

  • Coffee Service:  The complimentary coffee for golfers provided by the large dispensers have been discontinued at this time.

  • F&B Support of Golf:  See below for more information. Group organizers, please call the clubhouses at speak with Matt, Sam or Danny as to how we can specially accommodate your group with to-go service or outdoor seating options.

And here are two special items specific to golf play:

Sand Bunkers
All bunker rakes have been removed from both courses. We are asking that everyone pull together and consider the group behind you. Simply use your foot* to smooth out divots and footprints.

*Note on Special Condition: If your ball lands in an obvious footprint or an area where previous repair attempts were inadequate – a player may take relief from the condition and “place” the ball at the point of nearest relief and no closer to the hole.

Flagsticks and Cups
We strongly request and recommend leaving the flagstick in the cup at all times. We have placed spacers* in the cups, so that the ball can be retrieved with just your fingers.

*Note on Special Condition: If it determined that the spacer caused a ball to “jump” out of the cup – consider the ball holed.

 

Reminder: If you are experiencing any cold- or flu-like symptoms, including fever, we are asking you to refrain from going out in the public, especially the amenities and offices of Savannah Lakes Village. If you are under CDC watch for any reason – stay home until you’ve been cleared. It’s our neighborly duty to protect each other and to not unnecessarily expose one another to any type of sickness at this time.


Village Office

As we continue to focus on the health and well-being of our community and team members, our village and community services office teams have developed a plan to assist members without your having to leave home, while also taking into consideration that some services may require a visit to the office.

To maintain continuous, uninterrupted service, please follow the guidelines below:

By Appointment Only – Call 864-391-4116

  • Copies or Faxes (please keep requests limited to legal or critical documents)
  • Notary service
  • New owner information
  • Guest cards

Assistance/Transactions by Phone – Call 864-391-4116

  • General questions or concerns
  • NeighborLink or SLV Member Website questions
  • Cell phone or tablet assistance
  • Credit card payment transactions
  • Gift card purchases

Assistance by Email – email tedmunds@slv-sc.com

  • Address change
  • SLV employment application
  • Member Charge application
  • Auto draft application

In addition to the above services, a drop-box for check payments will be located at the front entrance and will be checked regularly throughout the day.

Our office hours are Monday – Friday from 8:30 a.m. to 4:30 p.m. If an office visit is necessary, we will gladly provide you with curbside service, so please call before your arrival. For services not listed above, please call 864-391-4116.


Community Services

By Appointment Only – Call 864-391-4126

  • Submit ACC applications
  • Sign NEW Dock leases
  • Pick up mailboxes (Contractors only)

By Phone and/or Email – Call 864-391-4126 or Email mtokar@slv-sc.com or sgreen@slv-sc.com

  • ACC permits (tree removal, satellite dish installation, etc.)
  • Plot plans
  • House plans
  • ACC and Dock issues/concerns
  • Existing short-term dock renewal leases (will be mailed and can be signed and mailed back)
  • Dead or dangerous tree reports
  • Garden plots
  • Dog or wildlife issues/concerns

Our office hours are Monday – Thursday from 7 a.m. to 5 p.m.  Our team will also be glad to provide curbside service for important business matters, so please call before your arrival.  For services not listed above, please call 864-391-4126.


Food & Beverage Services

Tara Clubhouse/River Grille: 864-391-4163
Monticello Clubhouse: 864-391-4185

We are delighted that we are able to continuing serving our members! We're continuing to make adjustments to our to-go/curbside services. We plan to make adjustments to hours of service as needed, and we will communicate those adjustments as quickly as possible. Please watch for details in an email tomorrow concerning our service hours as well as some information about this week's specials.

Reminder: To-Go or Curbside orders can be placed at any time during the day. There's no need to wait until the dinner rush. Also, any evening specials will be available for order by 3pm each day.

In addition to complying with local, state and federal guidance, we are also following several best practices of private clubs across the country. Here’s a reminder of the adjustments that were set in place last week:

  • “Dine-in” Services Currently Suspended:  We appreciate and are grateful that our members desire to get out of the house and dine with us. But for the time being we are suspending the use of our dining rooms at both Monti’s and River Grille.
     
  • Curb-Side “To-Go” Service:  Our kitchen and service teams have developed a new service they are excited to bring to you.  Starting today and for the foreseeable future, we will offer curb-side service between 11 a.m. and 6 p.m. each day.  Our team is prepared to complete orders in 30 minutes or less. Gratuity of 18% will be included for our staff, and as a member you will have the opportunity to add to the gratuity as you see fit.  Simply call ahead, place your order, and we’ll take care of the rest.

Click here to view the club menus before placing your order:

River Grille Menu

Monti's Menu

  • Dining Rooms Closed:  Restaurant dining rooms will be closed to thru traffic. Members may access the restrooms through the golf shop entrance at Monticello or the Carolina Room at Tara.  At this time, we are suspending use of the dining room and the Carolina Room for all card playing groups.
     
  • Outdoor Seating:  Under certain circumstances and as weather permits, we will offer outdoor seating options with recommended spacing. Seating will be limited to parties of 4 or larger families (same household) only. For the protection of all, service will still be based on the to-go model. We will not be able to offer table-side service.
     
  • Hours of Operation:  The hours of both clubs are subject to change as we flex to serve our community and also adjust to changing demand levels.  Please always call ahead so we can best serve you.
    River Grille: 864-391-4163
    Monti's: 864-391-4185

     
  • Looking Ahead:  We are discussing many different options going forward to continue to serve your family here at the Village.
     
  • F&B Services for Golf:  We are planning to develop a makeshift bar to be located on the patio at each clubhouse where we will serve grab-and-go items, drinks from the bar, as well as take-out items.  For take-out items, please call 30 minutes ahead and we will have your order ready for you – whether you are making the turn or would like a meal to go after your round.  Limited outdoor seating will also be available to enjoy to-go items as circumstances and weather conditions allow.

Reminder: If you are experiencing any cold- or flu-like symptoms, including fever, we are asking you to refrain from going out in the public, especially the amenities and offices of Savannah Lakes Village. If you are under CDC watch for any reason – stay home until you’ve been cleared. It’s our neighborly duty to protect each other and to not unnecessarily expose one another to any type of sickness at this time.

Here is a reminder of how golfers can enjoy our Food & Beverage services:

We have located bars on the patio at each clubhouse where we are serving grab-and-go items, drinks from the bar, as well as take-out items. For take-out items, please call 30 minutes ahead and we will have your order ready for you – whether you are making the turn or would like a meal to go after your round. Limited outdoor seating will also be available to enjoy to-go items as circumstances and weather conditions allow.


gcsaa-update-tallState-by-State Golf Update

Information, by state, of restrictions and closures in response to the COVID-19 pandemic.

Golf is open here in South Carolina. If you're curious about what's happening elsewhere, here’s a summary from the Golf Course Superintendents Association of America on the status of golf in other states around the nation.

Click here to view this update from the Golf Course Superintendents Association of America to learn more.

Thank you for your understanding and assistance as we do what is necessary to serve our community well and reduce risk.  We have an amazing community and an amazing team.  We have no doubts that we will successfully make it through this challenge, and we will be stronger for it by working together and supporting one another.

Yours in Service,

Kirk Smith
GM/COO
Savannah Lakes Village
ksmith@slv-sc.com
Ofc. 864-391-4116
Cell: 864-378-5816

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